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| A Big Geek's Helpful Tips to Viewing Videos |
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If you're having trouble viewing a video that you downloaded or received in an email
then here are some steps to take that should solve the problem.
1. Make sure you're using the most recent version of Windows Media Player.
2. If you have Sound but no Video then most likely it's a video codec error.
Try installing the Free K-Lite Codec Pack. There are three versions of the K-Lite
Codec Pack - Basic, Standard, and Full. Big Geek Daddy suggests you try the
Basic or Standard version first.
If you're having trouble viewing certain videos on Big Geek Dad or another
website like YouTube then most likely it's a Flash Player problem.
Here are some steps to take that should solve the problem.
1. If you can see that a video is supposed to be on the web page but
Can't View the Video then try installing the Free Adobe Flash Player.
If you have trouble installing the Flash Player or want to make sure you're not running
older versions then please follow the steps to Troubleshoot Adobe Flash Player.
2. If the previous step doesn't work then consider installing the
Free FireFox Browser. You might want to do this anyway to improve security.
Usually doing one , if not all of the steps described above will solve the problem
of not being able to view a video file.
If YouTube or other Flash videos start and stop then try this fix:
1. When the video begins to Play hit the Pause button.
2. Give the video time to download - you can monitor this by watching the red bar
move from left to right at the bottom of YouTube videos.
3. When it's fully loaded or has a big head start hit play again and watch the video.
Big Geek Daddy usuallys look at another web page while the video is in Pause mode.
then here are some steps to take that should solve the problem.
1. Make sure you're using the most recent version of Windows Media Player.
2. If you have Sound but no Video then most likely it's a video codec error.
Try installing the Free K-Lite Codec Pack. There are three versions of the K-Lite
Codec Pack - Basic, Standard, and Full. Big Geek Daddy suggests you try the
Basic or Standard version first.
If you're having trouble viewing certain videos on Big Geek Dad or another
website like YouTube then most likely it's a Flash Player problem.
Here are some steps to take that should solve the problem.
1. If you can see that a video is supposed to be on the web page but
Can't View the Video then try installing the Free Adobe Flash Player.
If you have trouble installing the Flash Player or want to make sure you're not running
older versions then please follow the steps to Troubleshoot Adobe Flash Player.
2. If the previous step doesn't work then consider installing the
Free FireFox Browser. You might want to do this anyway to improve security.
Usually doing one , if not all of the steps described above will solve the problem
of not being able to view a video file.
If YouTube or other Flash videos start and stop then try this fix:
1. When the video begins to Play hit the Pause button.
2. Give the video time to download - you can monitor this by watching the red bar
move from left to right at the bottom of YouTube videos.
3. When it's fully loaded or has a big head start hit play again and watch the video.
Big Geek Daddy usuallys look at another web page while the video is in Pause mode.
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